WARRANTY:
Hobby Lobby and Jeti do not repair your controller, we REPLACE it with a new unit at no cost to you if it fails. No other company has a warranty this good!
If purchased from Hobby Lobby:
Hobby Lobby and Jeti has a 2 Year warranty period from date of purchase for Jeti Motor Controllers.
Within warranty period:
If you purchased your Jeti Controller from Hobby Lobby, Hobby Lobby will repair or replace it at no charge if it fails to operate within 2 years from date of purchase. Exception: If you connect your battery to your Jeti Controller backwards, that is, with the positive lead from your battery connected to the negative input lead of the Jeti Controller, the controller will burn out. This failure is not covered under Hobby Lobby's warranty, but will be handled by Hobby Lobby an "After the warranty period" replacement.
After the warranty period:
If your Jeti Motor Controller quits working, Hobby Lobby will replace it at a cost of half the current retail price of the unit.
If not purchased from Hobby Lobby:
If you purchased your Hobby Lobby/Jeti Motor Controller from a hobby shop, take it back to the hobby shop for replacement. Hobby Lobby will then replace the controller to the hobby shop.
If it is within 2 years of purchase and fails, other than the failure caused by connecting the battery in reverse, the hobby shop should give you a new Jeti Controller at no charge.
If it is out of the warranty period or you did something to cause it to fail, your hobby shop should sell you another one at half price.
Attention Hobby Shop owner:
Hobby Lobby will replace any Hobby Lobby/Jeti Motor Controller you send back to us that you have taken back from and replaced for your customer. If the failure was within the 2 year warranty period, Hobby Lobby will replace the controller at no charge. If the failure was caused by customer error (connecting the battery in reverse), or is out of the warranty period, Hobby Lobby will replace it at half price.
Controllers in need of replacement need to be sent to:
Hobby Lobby International
5614 Franklin Pike Cr.
Brentwood, TN 37027
Note: Hobby Lobby is the USA agent for Jeti. All Hobby Lobby/Jeti Motor Controllers have Hobby Lobby's name printed on the controller, except for certain tiny units. Hobby Lobby will take no responsibility for warranty replacements or out-of-warranty replacements to Jeti Motor Controllers that do not have the Hobby Lobby imprint. |
