Hobby Lobby Customer Support
Knowledgebase - Start Here!
In the Hobby Lobby Knowledgebase, you will find answers to many of your Sales, Shipping, Tech Support and Returns questions. Please check the Knowledgebase FIRST to resolve your issue.
Instructional Videos
Go to our Instructional Videos page to watch videos that will teach you how to solder or to weather an airplane, and for other behind-the-scenes videos at Hobby Lobby.
Track Your Shipment
If you placed your order online, you can Track Your Shipment online. You will need to enter your Order Number and your Email Address.
Customer Forum on RCGroups.com
Have a question about a product? Want to join the discussion? Visit the Hobby Lobby Forum on RCGroups.com for great information about our products from other R/C hobbyists.
Customer Support Requests
If you did not find the answer in our Knowledgebase to the Sales, Shipping, Tech Support or Returns question you had, please go to our Customer Support Request page to enter a Support Request. This will allow us to quickly respond to your needs.
Returns
If you need to return something for any reason, please go to our Product Return Request page and fill in your information. This will allow us to quickly process your return. Hobby Lobby's Return Policy.
General Sales Information
Contact Sales for general sales questions, minor technical questions, or questions about back ordered merchandise.
Tech Support
Contact Tech Support for more difficult technical issues including glow to electric conversions and non-beginner helicopter questions.
Shipping Information
Contact Shipping for questions about your current order, for tracking information, or if you need a shipping quote for an international order.
SALES Phone Number:
(866) 512-1444
SALES Phone Hours:
8:00 AM - 6:00 PM, Monday - Friday, Central Standard Time
10:00 AM - 5:00 PM, Saturday
Closed Sunday
Customer Service Phone Number:
(866) WE-FLY-RC
(866) 933-5972
Customer Service Phone Hours:
8:00 AM - 6:00 PM, Monday - Friday, Central Standard Time
10:00 AM - 5:00 PM, Saturday
Closed Sunday
Fax Number:
(615) 377-6948
Local Phone Number:
(615) 373-1444
Hobby Lobby's Address:
Hobby Lobby International
5614 Franklin Pike Circle
Brentwood, TN 37027
USA
Map and Driving Directions
Retail Store Hours:
9:00 AM - 6:00 PM, Monday - Friday, Central Standard Time
10:00 AM - 5:00 PM, Saturday
Closed Sunday
Hobby Lobby's Celebration Center
Our local R/C Party Center for birthday parties, corporate events, or just a "fun day out" is now open. Click the link for more details or to book your party.
In the Hobby Lobby Knowledgebase, you will find answers to many of your Sales, Shipping, Tech Support and Returns questions. Please check the Knowledgebase FIRST to resolve your issue.
Instructional VideosGo to our Instructional Videos page to watch videos that will teach you how to solder or to weather an airplane, and for other behind-the-scenes videos at Hobby Lobby.
Track Your Shipment
If you placed your order online, you can Track Your Shipment online. You will need to enter your Order Number and your Email Address.
Customer Forum on RCGroups.com
Have a question about a product? Want to join the discussion? Visit the Hobby Lobby Forum on RCGroups.com for great information about our products from other R/C hobbyists.
Customer Support Requests
If you did not find the answer in our Knowledgebase to the Sales, Shipping, Tech Support or Returns question you had, please go to our Customer Support Request page to enter a Support Request. This will allow us to quickly respond to your needs.
Returns
If you need to return something for any reason, please go to our Product Return Request page and fill in your information. This will allow us to quickly process your return. Hobby Lobby's Return Policy.
General Sales Information
Contact Sales for general sales questions, minor technical questions, or questions about back ordered merchandise.
Tech Support
Contact Tech Support for more difficult technical issues including glow to electric conversions and non-beginner helicopter questions.
Shipping Information
Contact Shipping for questions about your current order, for tracking information, or if you need a shipping quote for an international order.
SALES Phone Number:(866) 512-1444
SALES Phone Hours:
8:00 AM - 6:00 PM, Monday - Friday, Central Standard Time
10:00 AM - 5:00 PM, Saturday
Closed Sunday
Customer Service Phone Number:(866) WE-FLY-RC
(866) 933-5972
Customer Service Phone Hours:
8:00 AM - 6:00 PM, Monday - Friday, Central Standard Time
10:00 AM - 5:00 PM, Saturday
Closed Sunday
Fax Number:(615) 377-6948
Local Phone Number:(615) 373-1444
Hobby Lobby's Address:
Hobby Lobby International
5614 Franklin Pike Circle
Brentwood, TN 37027
USA
Map and Driving Directions
Retail Store Hours:
9:00 AM - 6:00 PM, Monday - Friday, Central Standard Time
10:00 AM - 5:00 PM, Saturday
Closed Sunday
Hobby Lobby's Celebration CenterOur local R/C Party Center for birthday parties, corporate events, or just a "fun day out" is now open. Click the link for more details or to book your party.
